Check in Visitor
Guests can be manually checked in as individuals or groups on Guest Dashboard. Also, it is possible to verify at which time a Visitor checked in.
To check-in a visitor, click Check-in on Visitor Detail or Expected Visitors.
A confirmation dialog will appear. If the Visitor you are trying to check in is part of a group, you may choose between checking in only this Visitor (Individual) or the entire Group.
In the event that the Visitor(s) has not signed a mandatory NDA, the user will be notified of this prior to allowing the check in. (System Setting > back_office_enforce_nda is enabled)
After check in, the Host and Cc/Alternative Host (if included), dependent on system configurations, may receive a notification to inform that the Visitor has arrived. The visitor will be moved to Live Visitor Log with the Checked-In Status and Check-out button becomes available.
There is a configuration that can be enabled (System settings > visitor_waiting_host_delay) which will not allow the visitor to collect their badge without the host. After they check-in, they will have to wait for their host to arrive and they will print their badge for them. This is enabled when the visitor_waiting_host_delay setting is not 0. If it is set to 1, the system will wait 1 minute (setting it to 2 will wait 2 minutes and so on) before changing the status of the user to 'Waiting' in the Live Visitor Log.
We can also send a notification to the host to inform them that their visitor is waiting, This can be found under Systems Settings > send_visitor_waiting_notification.
There is also an 'Arrived' action which will mark the visitor as on-site but not yet checked in.
