1. On Approve Visits portlet, click the Approve a visitor icon;

2. A confirmation dialog will appear. If the Visitor you are trying to approve is part of a group, you may choose between approving only this Visitor (Individual) or the entire Group.

3. After approval, Guest, Host and CC (if included) will receive an email about the visit. The visit appears on Reception portlet, and the Approved column gets populated with a green tick on Approve Visits.