Monitor Kiosk

This view enables users to check the current status of tdsvisitor kiosks. It automatically refreshes in order to provide real time information about kiosk communication with the system and any technical issues (e.g. Reader Status).

To open Monitor Kiosk, go to Menu > View > Monitor Kiosk.

All kiosks will be listed on grid along with the communication status. A green tick means the communication is working fine (i.e. the kiosk can be used for registration and collection), while the red indicates that tdsvisitor could not establish a communication with the kiosk.

Click the View on Map button to see the location of your kiosks around the globe.

A map will be presented as in the following picture. Click the points in the map to see information about that kiosk.

Grid columns

The following items explain the kiosk information provided by Monitor Kiosk portlet.

  • Terminal Code: Collection Point code associated to the kiosk in tdsvisitor database.
  • Description: name of the kiosk (same as appears on QR page).
  • Last Contact: last date/time when the kiosk communicated with tdsvisitor system.
  • Last screen: screen displayed by the kiosk last time it made contact with the system.
  • Reader Status: shows information on kiosk's reader availability.
  • Printer Status: shows information on kiosk's printer availability.
  • Label Count: approximate indication of how many labels are left on the roll in the printer.
  • Label Count Last Reset: date/time when the reset count operation was last performed by a user on kiosk.
  • Jsoncard Version: jsoncard (badge reader software) version installed on the kiosk.

Update kiosk

This feature allows tdsvisitor to signalize the kiosk that a refresh is necessary to pick up changes applied to the database. To do so, click Update Kiosk button on Action column.

A confirmation dialog will appear. Click Yes to proceed with the operation.

Update Kiosk button gets disabled and Needs Update column is populated with a green tick; once the kiosk communicates with tdsvisitor and refresh, the tick disappears and the button is enabled again.

Rewriting kiosk settings

To view or modify the settings of a kiosk, click Rewrite Kiosk Settings on Action column.

The settings are presented depending on whether the Collection Point is a kiosk or tablet type (see Settings section for more information on kiosk settings). After modifying any values, click Save to commit the update.

Rewriting column shows a green tick until the settings get applied to the kiosk.