Cancel Visit

At any time before the check-in, a visit can be cancelled. This can be done through QR page (see Delete a visit section) or Guest Dashboard.

The cancel option is only available for Read Write and Administrator user roles.

To cancel a visit, click Other Actions > Cancel in Visitor Detail.

A confirmation dialog will appear. If this is a group visit, you may choose between canceling only this Visitor (Individual), canceling the entire Group or No to go back to the dashboard.

Once canceled, the visit disappears from the Guest Dashboard.